Privacy Policy

Williams Logistic ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us. Please read this policy carefully. By using our services, you consent to the practices described herein.

We may collect the following types of information:

• Contact information: Name, email address, phone number, company name, and mailing address when you request a quote, create an account, or contact us.
• Shipment and logistics data: Origin, destination, cargo details, tracking numbers, and documentation related to your shipments.
• Usage data: IP address, browser type, device information, pages visited, and time spent on our website.
• Communications: Records of correspondence when you contact our support or sales teams.

We use your information to:

• Provide, operate, and improve our logistics and shipping services.
• Process shipments, customs clearance, and delivery.
• Communicate with you about quotes, orders, and support requests.
• Send service updates and, with your consent, marketing communications.
• Comply with legal obligations and enforce our terms.
• Analyze usage to improve our website and user experience.

We may share your information with carriers, customs authorities, warehousing partners, and other service providers necessary to fulfill your shipments. We do not sell your personal data. We may disclose information when required by law or to protect our rights, safety, or property.

We use cookies and similar technologies to remember preferences, analyze traffic, and improve our site. You can manage cookie settings in your browser. Disabling certain cookies may affect site functionality.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure; we strive to use industry-standard practices to safeguard your information.

We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment and customs records may be retained longer where required by law.

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data where applicable.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected].

Your information may be transferred to and processed in countries other than your country of residence, including China, where we operate. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable law.

We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the effective date. Continued use of our services after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our data practices, please contact us: